service is important to us. Please let us know if you have any comments,
questions or concerns: email@example.com
Our United States shipping rates are based on the total
amount of the purchase:
* During our sale, any order over $30
receives free shipping!
|up to $9.99
|$10 - 19.99
|$20 - 39.99
|$40 - 99.99
|$100 and up
Our items are shipped either UPS or USPS, depending on size, weight
and destination. Allowing us to choose the shipping method keeps
our costs low. Please email us before ordering if you need special
shipping. We also ship to Canada, shipping charges will vary depending
on actual weight. Please contact us at firstname.lastname@example.org
for details. We currently do not ship to any countries other than
the US and Canada.
Any item which is damaged or not as described will be replaced
free of charge. Please email us upon reciept of a damaged item
to receive a return authorization number. If you receive an item
in good condition but change your mind about it, we will exchange
it but you will be responsible for shipping charges for both items.
E Cubed Arts LLC is based in NH and does not collect sales tax
on website purchases. At shows physically located in MA and other
sales tax states we collect all applicable taxes.
We collect payment using PayPal. PayPal accepts all major credit
cards, electronic transfers from your bank account, as well as
money in your account if you have a PayPal account. An existing
PayPal account is not required for credit card purchases. We may
accept other forms of payment on a case-by-case basis at our discretion.
We do not collect credit card numbers. If you receive an email
from us asking for a credit card number, it is a fake, do not
reply. Paypal does all of our credit card transactions, and keeps
your number to themselves. When using Paypal, you must understand
that they have their own security and privacy policies. We currently
do not have an email mailing list, and are not keeping email addresses
from any of our customers. We do keep a US mail mailing list,
and send one mailing per year (in the Fall) alerting our customers
to our Holiday sale locations. If you do not wish to join this
list, please let us know in the comments section of the Paypal
checkout, or email us, or mark the Fall mailing "Return to
Sender" and put it back out for your postman.