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E Cubed Arts LLC, handcrafted jewelry, fiber art, and gifts

Customer service is important to us. Please let us know if you have any comments, questions or concerns: ecubedarts@gmail.com or 760-3ECUBED.

Shipping
Our United States shipping rates are based on the total amount of the purchase:
Total Cost Shipping
up to $9.99 $4.95
$10 - 19.99 $5.95
$20 - 39.99 $6.95 *
$40 - 99.99 $7.95 *
$100 and up $5.95 *
* During our sale, any order over $30 receives free shipping!

Our items are shipped either UPS or USPS, depending on size, weight and destination. Allowing us to choose the shipping method keeps our costs low. Please email us before ordering if you need special shipping. We also ship to Canada, shipping charges will vary depending on actual weight. Please contact us at ecubedarts@gmail.com for details. We currently do not ship to any countries other than the US and Canada.

Return Policy
Any item which is damaged or not as described will be replaced free of charge. Please email us upon reciept of a damaged item to receive a return authorization number. If you receive an item in good condition but change your mind about it, we will exchange it but you will be responsible for shipping charges for both items.

Sales Tax
E Cubed Arts LLC is based in NH and does not collect sales tax on website purchases. At shows physically located in MA and other sales tax states we collect all applicable taxes.

Payment
We collect payment using PayPal. PayPal accepts all major credit cards, electronic transfers from your bank account, as well as money in your account if you have a PayPal account. An existing PayPal account is not required for credit card purchases. We may accept other forms of payment on a case-by-case basis at our discretion.

Privacy
We do not collect credit card numbers. If you receive an email from us asking for a credit card number, it is a fake, do not reply. Paypal does all of our credit card transactions, and keeps your number to themselves. When using Paypal, you must understand that they have their own security and privacy policies. We currently do not have an email mailing list, and are not keeping email addresses from any of our customers. We do keep a US mail mailing list, and send one mailing per year (in the Fall) alerting our customers to our Holiday sale locations. If you do not wish to join this list, please let us know in the comments section of the Paypal checkout, or email us, or mark the Fall mailing "Return to Sender" and put it back out for your postman.


 
copyright 2001-2010 E Cubed Arts LLC     (760)-3ECUBED